Reporting to the Regional Infrastructure Services Manager, this role provides the day-to-day IT management and third level support of the desktop fleet and applications.

Responsibilities:

- Support, operate and implement Desktop & Applications upgrades
- Resolve incidents and problems across all assigned regional offices
- Assist in designing the global Desktop & Applications roadmap and recommend changes to it to meet capacity and business needs for the Asia region
- Liaising with various global application managers and support teams.
- Mentor and provide training to Junior IT staff

Requirements:

- Demonstrable experience and knowledge of Microsoft Desktop Operating Systems and Microsoft Products
- In-depth knowledge of Citrix remote access, Hummingbird DM5 Document Management System and Sharepoint
- Knowledge of HPCM software deployment system is preferable
- Strong skills in procedure development and implementation as well as project management skills
- Good communication and organization skills

Interested parties, please forward your CV in word format to recruit@thealliancegroup.com.hk.

For other opportunities, please visit www.thealliancegroup.com.hk, or www.law-alliance.com.