Job Title: IT Support Analyst - Professional Services Company
Location: Asia - Hong Kong
Seniority: IT Support Analyst
Job Reference Number: HR06510
Description:
This professional services company seeks an IT professional to support the Hong Kong office. You will work with a close-knit team and provide regional support
Responsibilities:
- Manage setup of hardware and software in the office;
- Maintain an accurate inventory of equipment;
- Record, diagnose, monitor and resolve request and problems using a call management system;
- Provide end user support;
- Liaise with vendors for repair of equipment;
- Provide work station support and trouble shooting
- Support telephone conference calling, video conference calling, video equipment set up for meetings.
Requirements:
- 2-3 years experience in IT support experience;
- Strong customer service skills;
- Knowledge of Blackberry devices;
- Experience with hardware and software troubleshooting procedures;
- Fluent in English and Cantonese;
- Working knowledge of MS Office Suite, MS Exchange/ Outlook and Active Directory;
- Solid customer service and communication skills.
This is a challenging opportunity with room for career development. The suitable candidate will be offered attractive salary, friendly team work environment, and stable working hours. Interested parties please send your CV in MS Word format to recruit@thealliancegroup.com.hk.
For other vacancies, please visit www.thealliancegroup.com.hk, or www.law-alliance.com.
Interested parties, please forward your CV in word format to recruit@thealliancegroup.com.hk.
For other opportunities, please visit www.thealliancegroup.com.hk, or www.law-alliance.com.